60 DAY WARRANTY: All returns are shipped back to a Best Choice Products Return Center at the customer's expense within 60 days of delivery, however, we will send a pre-paid return shipping label via email if the return is a result of our error. Please note that it is at the company's discretion to decide if the item may be returned to a Best Choice Products Return Center. Unauthorized returns may not be accepted. Once your claim is processed and approved, please allow 5-7 business days for the request to be completed. If a replacement unit or replacement parts are requested, please be aware that the fulfillment time-frame is based on product availability.